Wixoid Return Policy
Your Satisfaction Guaranteed
At Wixoid, we stand behind our work and prioritize your satisfaction. Our return policy is designed to ensure you feel confident in your investment. If you’re not completely satisfied with our website design or services, we offer a 14-day money-back guarantee. Simply reach out to us within 14 days of your project’s delivery, and we’ll provide a full refund, no questions asked.
We believe in delivering top-notch digital solutions and want you to be thrilled with your website. Our return policy is a testament to our commitment to quality and customer satisfaction.
Hassle-Free and Simple Return Steps
If you’re not completely satisfied with your website design or service, follow our easy return process for a full refund.
Step 1: Contact Us
Reach out to our support team within 14 days of receiving your project. You can contact us via:
- Email: wixoid.team@gmail.com
- Phone: (+234) 902 454 6591
- Online Form: Visit our Support page
Step 2: Provide Details
In your message, please include the following:
- Your name and contact information
- Project details (name, date of delivery, and any specific concerns)
- Order number (if applicable)
Step 3: Review and Approval
Our team will review your request and confirm your refund eligibility. We’ll keep you updated throughout the process and may request additional information if needed.
Step 4: Refund Issuance
Once your return is approved, we’ll process your refund within 7 business days. The refund will be issued to the original payment method.
Questions?
If you have any questions or need assistance with the return process, don’t hesitate to contact us from our Support page. We’re here to help!
Thank you for choosing Wixoid. Your satisfaction is our commitment.